Terms and Conditions

These Terms and Conditions ("Terms") govern your use of this website, operated by VIVO Contracting LLC ("VIVO," "we," "our," or "us"), and any communications, consultations, or services you receive from us. By using our website or engaging our services, you agree to these Terms.

1. Acceptance of Terms

By accessing this website or requesting a consultation, you confirm that you are at least 18 years old, are legally able to enter into agreements, and accept these Terms in full. If you do not agree with any part of these Terms, do not use the website.

2. Use of the Website

You agree to use this website only for lawful purposes. You agree not to:

• Use the website in any way that could damage, disable, or impair its functionality
• Attempt to gain unauthorized access to any part of the website or related systems
• Use automated systems, bots, or scrapers to collect content from the website
• Submit false, misleading, or fraudulent information through any form
• Copy, reproduce, or republish any content from the website without written permission

3. Services and Estimates

VIVO provides residential remodeling services including home additions, whole home renovations, kitchen remodels, and bathroom remodels in the Greater Richmond, Virginia area.

Consultations and Estimates

In-home design consultations are provided at no charge. Written proposals and estimates are provided after the consultation. Estimates are valid for 30 days from the date issued unless otherwise stated in writing.

Project Agreements

Any work performed by VIVO is governed by a separate written project agreement signed by both parties. The terms of that agreement, not this website, control the scope, pricing, schedule, and warranty for any specific project.

4. Intellectual Property

All content on this website, including text, images, logos, designs, and project photos, is the property of VIVO Contracting LLC or is used with permission. You may not copy, reproduce, modify, or distribute any content without our prior written consent.

The VIVO Contracting name and logo are trademarks of VIVO Contracting LLC.

5. Project Photos and Testimonials

VIVO may photograph completed projects for use in our portfolio, website, social media, and marketing materials. By engaging our services, you grant VIVO the right to use these photos unless you specifically request otherwise in writing before the project begins.

Customer testimonials displayed on this website are from real clients. We may edit testimonials for length and clarity, but the substance reflects the actual feedback provided.

6. Warranties

VIVO provides a workmanship warranty on completed projects as outlined in the signed project agreement. Material warranties are passed through from the manufacturer.

The website itself is provided "as is" without warranty of any kind. We make no guarantees about the accuracy, completeness, or availability of website content. Project results and timelines vary based on scope, site conditions, and other factors.

7. Limitation of Liability

To the maximum extent permitted by Virginia law, VIVO Contracting LLC and its owners, employees, and subcontractors are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website.

Our liability for any actual project work is limited to and governed by the terms of the signed project agreement for that specific project.

8. Indemnification

You agree to indemnify and hold VIVO Contracting LLC harmless from any claim, loss, damage, or expense arising from your violation of these Terms or your misuse of the website.

9. External Links

Our website may contain links to third-party websites, including our Google Business Profile and social media pages. We are not responsible for the content, accuracy, or practices of those sites.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the website will be resolved in the state or federal courts located in Richmond, Virginia.

11. Dispute Resolution

Before initiating any legal action related to these Terms, you agree to first attempt to resolve the dispute by contacting us directly and giving us 30 days to address the concern.

12. Class Action Waiver

Any disputes will be resolved on an individual basis. You waive any right to participate in a class action against VIVO Contracting LLC related to these Terms or website use.

13. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

14. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms, contact us: